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    • HOW TO FILE A CLAIM
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  • Tuloy ang buhay
    Protektado ka at ang mga mahal mo
  • CALCULATE YOUR FINANCIAL NEEDS
    Meet Liv and allow her to help you get one step ahead.
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AIA Philippines
AIA Philippines AIA Philippines
  • Our Products

    Our Products

    Find the right product solution for your needs.

    See More
    Tuloy ang buhay

    Protektado ka at ang mga mahal mo

    CALCULATE YOUR FINANCIAL NEEDS

    Meet Liv and allow her to help you get one step ahead.

    2 minutes

    For Individuals

    For Business

    • Health

      Get coverage for expensive health setbacks so you can focus on getting better.

    • Protection

      Make sure that the needs of your loved ones are taken care of no matter what happens to you.

    • Medical

      Make sure that the needs of your loved ones are taken care of no matter what happens to you.

    • Education

      When the time comes, be ready to give your child the best opportunities available.

    • Savings

      Have the right savings plan to help you achieve your dream goal.

    • Investment

      Grow your wealth further and get the most out of life.

    • AIA Vitality

      AIA Vitality is a science-backed wellness programme that works with you to make real change to your health.

    • Group Life

      Increase engagement by providing your employees more than the basic paycheck.

    • Group Accident

      Have peace of mind when you protect your people from unforeseen incidents.

    • Group Medical

      Grow your company by ensuring your employees' health.

    • Credit Life

      Protect your assets by ensuring loans will be paid.

  • About Us

    About Us

    For over 70 years, AIA Philippines has empowered Filipinos to achieve financial security and prosperity.

    LEARN MORE
    • Our Management Team

      The leaders of AIA Philippines.

    • Careers

      Explore opportunities to work at AIA Philippines.

    • Media Centre

      News about AIA Philippines.

    • Our Affiliates

      We strengthen our life insurance and wealth management business to better deliver our commitments to our customers.

    • Our Corporate Governance

      We are committed to maintaining good corporate governance in a manner that adds value to our company and is beneficial to all our stakeholders.

    • Doing Business with AIA Philippines

      We are committed to maintaining strong relationships with our business partners.

    • Our Customer Charter

      This is our commitment to you.

    • Careers

      Explore opportunities to work at AIA Philippines.

    • Environmental, Social and Governance

      Creating a sustainable future for our communities and long-term value for our stakeholders.

    • Environmental, Social and Governance

      Creating a sustainable future for our communities and long-term value for our stakeholders.

  • Live Better

    Live Better

    A mix of how-to’s, stories, and guides to help you live better.

    KNOW MORE
    • Protection

      Stay one step ahead and take care of your future today!

    • Savings

      Equip yourself with the knowledge and skills you need to grow your money.

    • Education

      Help you kids reach their dreams by investing in their future today!

    • Health

      Worry less about you and your loved ones’ health with these important tips.

  • Claims & Support

    Claims & Support

    We strive to assist you for all your inquiries with high-touch customer service.

    Contact AIA Philippines
    • Claims

      How to file a Claim Know the steps and requirements needed to file a claim.


      File a Claim now Click here if you are ready to file a claim.

    • Contact Info Update

      Easily update your contact information with us to receive timely updates on your policy.

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      Benefit Payout Enrolment

      Receive your benefits via our convenient payout options.

    • Payment Facilities

      Paying your premiums is easy. Choose the best payment option for you.

    • Frequently Asked Questions

      Have a question? You may find the answer here.

    • Elite Funds

      Learn all about the performance of AIA Philippines' Elite and Variable Funds.

    • Forms Library

      A selection of forms you can download, fill in and submit to us.

    • Locate Us

      Find an AIA Philippines branch near you.

    • Contact Us

      Contact us now in your preferred way.

    • Bill of Rights of Policyholders

      The Bill of Rights details an insurer's obligations to consumers to better protect policyholders.

  • Total Health Solution

    Total Health Solution

    AIA's Total Health Solution will help you be at your healthiest everyday.

    Learn More
    • Live Better

      Enjoy a healthier, better, longer life with AIA Vitality.

    • Protect Better

      Be better protected against life's uncertainties so you can live worry-free.

    • Get Better

      Be on the road to full recovery with access to health care services.

    • My AIA PH

      Welcome to My AIA! It's your new all-in-one customer portal for your policy, health and wellness needs. Login and try it today!

  • Buy online

    Buy online

    In response to the sleep deprivation crisis in Asia, AIA takes a leadership position to help people reap the benefits of one more hour of sleep.

    • AIA breast cancer

    • Customer Survey

    • Survey success

    • Survey resubmitted already

    • Link Expired

  • My AIA Philippines

    My AIA Philippines

    Access your AIA Philippines Accounts by clicking on the links.

    • CUSTOMER PORTAL

      My AIA

      View the status of your policy & claim requests, monitor your policy’s account values, and keep tabs of your payments & benefits history.

    • PREMIUM CLUB

      Learn more

      Redeem rewards

      Gain access to exclusive perks and rewards of your choice with Premium Club.

    • Download AIA Vitality app

      Download AIA Vitality app

      Get the knowledge, tools and motivation you need to do well on your journey towards healthy living so that you get more out of life and enjoy the rewards, whilst being protected against risk.

    • REWARDS PROGRAM

      Learn more

      Learn about how we reward you for keeping your policy active through the years.

    • DISTRIBUTION

      Agency Portal

  • Search
  • Contact Us
    • CALL US

      Philippines : (02) 8 528 2000. We are open Monday to Friday between 7:30 AM to 5:00 PM, and Saturday between 8:00 AM to 12:00 NN

    • Call our pldt ndd toll-free number 1800 10 528 2000

    • SCHEDULE A CALL

    • Email Us

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  • Payment Facilities

    HOW DO YOU WANT TO PAY YOUR PREMIUM?

    PAY THROUGH BANK FACILITY

    Wide network of partner banks available if you prefer to pay your premium through bank facilities!

    Pay Through E-Wallet

    Pay online by enrolling AIA Philippines as a biller in your G-Cash, PayMaya or Bayad Center App.

    PAY ELECTRONICALLY

    Conveniently pay your policy’s premium using your debit/credit card!

    PAY IN CASH

    Wide range of cash payment facilities available, if you prefer to pay your premium in cash!

    PAY OVERSEAS

    Premium payment made hassle-free for our overseas clients! Check out the options available.

    PAY IN CASH

    Wide range of cash payment facilities available, if you prefer to pay your premium in cash!

    Over-the-Counter

    Visit any of the following branches for your premium payment. Simply fill up the bills payment form.


    Partner Banks:

    • Bank of Philippine Islands
    • BDO Unibank
    • East West Bank
    • Metrobank
    • Security Bank
    • Union Bank
    • Philippine National Bank
    • Sterling Bank of Asia
    • China Bank Savings

    Payment Centers

    Premium payments can be made at any Bayad Center, SM Bills Center and Mlhuillier Branch.


    Check the nearest Bayad Center branch HERE.

    Check the nearest Mlhuilier branch HERE.

    PAY THROUGH BANK FACILITY

    Wide network of partner banks available if you prefer to pay your premium in banks!

    Auto-Debit Arrangement

    Enjoy hassle-free premium payment with auto-pay arrangements.


    Partner Banks:

    • Bank of the Philippine Islands
    • BDO Unibank Inc
    • Security Bank
       

    Enroll now! You may download the forms HERE.

    Auto-Charge Arrangement

    Skip the lines! Enroll your Credit card to auto-pay arrangement


    Online Banking

    Pay online by enrolling AIA Philippines as your biller in your online banking account.


    Partner Banks:

    • Bank of the Philippine Islands
    • BDO Unibank Inc
    • Union Bank
    • Metrobank
    • Philippine National Bank
    • All Bancnet Members

    Phone Banking

    Premium payment available 24/7 with phone banking.


    Partner Banks:

    • Bank of the Philippine Islands
    • Banco de Oro

    PAY OVERSEAS

    Premium payment made hassle-free for our overseas clients! Check out the options available.

    Overseas Payment

    Pay your premiums through any bank or any remittance center that accepts payments to the Philippines.

    PAY ELECTRONICALLY

    Pay your policy's premium using your EMV-enabled Mastercard or Visa debit/credit card. Your secured link for payment and/or enrollment will be sent to your mobile number and email address in our record after completing below form.

    Important Reminder! Make sure your contact information on record, such as your mobile number or e-mail address, is updated. Regardless of the payment option you choose, we will update you on the status of your request via SMS or e-mail. To update your contact information, simply click here.

    POLICY OWNER'S DETAILS

    Policy Number *
    Max 10 digits (e.g. 1234567890)

    First Name *

    Middle Name *
    Place NA if not applicable

    Last Name *

    Suffix
    Eg. Jr, Sr, II

    Date of Birth *


    I am requesting a secure payment link for:



    * All fields are required.



    Thank You
    Thank You

    Thank You!

    You will receive your secure payment link via your registered mobile number and email address shortly.

    Back to Home
    Data Privacy Consent

    Please visit our website, https://www.aia.com.ph/en/index/privacy-statement.html for our Privacy Statement, which provides further details on why your personal data is collected, how it is intended to be used, to whom your personal data may be transferred to, how to access, review and amend your personal data, and our policies on direct marketing.

    Marketing Consent

    I/we agree for the Company to use my information and all related documents in the design and communication of the Company's marketing campaigns and offers in order to improve the quality of service the Company provides, and to receive such marketing campaigns. Said information will be stored by AIA Philippines for 3 years.

    I/we agree to share my information with AIA Philippines' accredited third parties for marketing campaigns.

    I/we agree for the Company to use such information for profiling to develop, enhance and offer me/us financial services and products that the Company considers as suitable for my/our insurance and other financial needs. Said information will be stored by AIA Philippines for 3 years.

    I/we authorize AIA Philippines and its representatives to get in touch with me about their products and services.

    I/we may at any time withdraw our consent by visiting AIA Philippines branches, calling the Company's contact center, or by emailing the request to dpo@aia.com. Upon receipt of such withdrawal of consent, the Company will no longer approach me/us for promotions or products that may be suited to my/our insurance needs.

    I/We am/are assured that this will not affect the Company's ability to provide quality service in relation to my/our existing policies.

    Review Information
    Please confirm that the below details are correct before proceeding with submission


    POLICY OWNER'S DETAILS

    Policy Number

    First Name

    Middle Name

    Last Name

    Suffix

    Date of Birth


    I am requesting a secure payment link for:



    CONTACT AIA PHILIPPINES

    PH: (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    16F-18F Six/NEO Building
    5th Avenue corner 26th Street
    Bonifacio Global City, Taguig
    Metro Manila, Philippines 1634

    CONTACT AIA Philippines

    PH: (02) 8 528 2000
    INT PLDT NDD: 1800 10 528 2000

     

    AIA Philippines Head Office
    15-18F Six/NEO Building
    5th Avenue corner 26th Street
    Bonifacio Global City, Taguig
    Metro Manila, Philippines 1634

    GO TO

    AIA.COM

    Visit our corporate site to learn more about AIA.

    BPI AIA

    Explore AIA Philippines

    Our Products

    Live Better

    Contact Us

    AIA Philippines Funds

    About AIA Philippines

    Media Center

    Our Corporate Governance

    GO TO

    BPI AIA

     

    AIA.COM

    Visit our corporate site to learn more about AIA.

    EXPLORE AIA PHILIPPINES

    Our Products

    Live Better

    Contact Us

    AIA Philippines Funds

    ABOUT AIA PHILIPPINES

    Media Center

    Our Corporate Governance


    Copyright © 2015, AIA Group Limited and its subsidiaries. All rights reserved.
    Terms of Use | Privacy Statement | Cookie Policy

    This website uses cookies for the purpose of enhancing your user experience. You can find more information on the types of cookies we collect, what we use these for, and how to manage your cookie settings in our Cookie Policy and Privacy Policy Statement.

    Payment Centers
    • Bring your Statement of Account to the Payment Center to pay your premium or simply indicate your policy number to the branch cashier.
    Online Banking
    • Check your preferred bank’s online website and enroll AIA Philippines as your biller to facilitate regular premium payment.  
    Bank Old Merchant Name Old Biller/Company New Merchant Name New Biller/Company Implemented
    BPI PLIFE (PHP), PLIFED($) PLIFE (PHP), PLIFED ($), PLIFE (Credit Life) AIA Philippines AIAPH (PHP), AIAPHD (Dollar), AIACRL (Credit Life) Effective August 10, 2021
    PNB AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective August 9, 2021
    BDO AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective September 9, 2021
    Security Bank AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective September 10, 2021
    Mhuillier AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective August 9, 2021
    Gcash AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective September 17, 2021
    Paymaya AIA Philam Life AIA Philam Life AIA Philippines AIA Philippines Effective September 3, 2021


    Over-the-Counter

    Merchant Name:

    Reference Number:

    AIA Philippines Life and General Insurance Company

    Indicate your Policy Number

    Other Information:

    • Ensure that the Bills Payment form is used for over the counter transactions.
    • All banks accept premium payments for Peso policies.
    • You can pay for your US Dollar Policies at BPI and BDO. The biller name you will need to look for will be: AIA Philippines or AIAPH

     

    Auto-Charge Arrangement

    ACA Enrollment can be made at any AIA Philippines Branch. Same day processing. ACA Enrollment forms and checklists can be downloaded HERE.

    Application Requirements:

    Policy Owner:
    Fully accomplished ACA Enrollment Form
    One (1) valid government ID, with photo and signature

    Authorized Representative:
    Fully accomplished ACA Enrollment Form
    One (1) valid government ID with photo and signature of the representative
    Photocopy of one (1) valid government ID with photo and signature of the policy owner
    Letter of Authorization

    ACA is not applicable if policy is any of the ff:

    • Dollar-denominated
    • With premium paying period of three (3) years or less
    • Single pay
    • Enrollment must be made 30 days* before your due date for ACA to take effect on the next premium due date.
       

    *Please ensure that credit card is valid for 6 months prior to enrollment.

    Auto-Debit Arrangement
    • ADA Enrollment can be made at any AIA Philippines Branch. Processing time is 15 working days.
    • ADA Enrollment forms and checklists can be downloaded HERE.

    • Application Requirements:

      Policy Owner:
      1. Fully accomplished ADA Enrollment Form
      2. One (1) valid government ID, with photo and signature

      Authorized Representative:
      1. Fully accomplished ADA Enrollment Form
      2. One (1) valid government ID with photo and signature of the representative
      3. Photocopy of one (1) valid government ID with photo and signature of the policy owner
      4. Letter of Authorization
         
    • All plans may be enrolled in ADA, except policies with premium deposit fund, dollar-denominated, single-pay, and one-year renewable term policies.
    • Enrollment must be made 30 days* before your due date for ADA to take effect on the next premium due date.
    •  

      *This is only applicable if the enrolled account is valid, not a dormant or closed account, not a BPI direct and not a BPI Family Savings Bank account.

    Phone Banking
    • Corresponding charges apply for phone banking. Kindly note the contact numbers below:
    • For BPI
      Metro Manila:
      Domestic Toll-Free:
      Mobile Phone:

    (02) 8 89 10000
    1-800-188-8910
    +63 + 2 + 89-10000
    International Toll-Free: Visit this site -  https:// www.bpiexpressonline.com/p/1/78/international-toll-free-numbers
    • For BDO
      Metro Manila:
      Domestic Toll-Free:

    (02) 8 631 8000
    1-800-10-631-8000 (PLDT)

    1-800-3-631-8000 (Digitel)
    1-800-5-631-8000 (Bayantel)+63 + 2 + 89-10000

    Mobile Phone:
    International Toll-Free

    1-800-8-631-8000 (Globe Lines)

    (IAC) + 800-8-631-8000

    Overseas Payments

    Indicate the following information in the remittance slip:

    1. Remitter’s Name:
    2. Insured Name:
    3. Beneficiary: AIA Philippines
    4. Amount remitted:
    5. Name of depository bank in the PH: Citibank, N.A
    6. Account name: AIA Philippines Life and General Insurance Company
    7. Swift Code: CITIPHMX
       

    Please provide additional payment for bank charges.

    Account numbers:
    For Peso payments: 710107+ your 10 digit AIA Philippines Policy Number
    For Dollar payments: 710108+ your 10 digit AIA Philippines Policy Number

    NOTE: We will no longer accept premium payments that will be directly deposited to the BPI, BDO, Security Bank Accounts of AIA Philippines.